Frequently asked Questions
Do I need a referral or prescription before seeing you?
No you do not! How awesome is that. In Texas, you have “Direct Access” to receive physical therapy services. Which means you can be seen by a physical therapist right away without having to see anybody else first. However, Texas does require us to get an order for physical therapy after 2 weeks from our initial visit.
We will work with you during this time to make getting the referral / prescription for physical therapy as easy as possible, without interrupting your ability to receive treatment.
Where are you located?
We are mobile, so no official address. We come directly to your home, place of work, or wherever works best for both you and our Doctor of Physical Therapy.
We are based in Forney, TX and primarily service the neighboring areas, so if you are questioning whether we will come to you, just ask! We may be able to work something out.
Do you take insurance?
We do not contract with insurance companies. We greatly value our patients / clients, as well as our expertise as a Doctor of Physical Therapy. Contracting with insurance will hinder Active Motion Physical Therapy in providing the best quality of care we can provide, as insurance companies can put unnecessary restrictions and red-tape around what we are allowed to do and the care we can deliver. We believe your overall health and wellness should be a conversation between YOU and the PHYSICAL THERAPIST, not the insurance company.
What forms of payment to you take?
We accept all forms of debit / credit card, check, or cash. Additionally, we accept HSA’s / FSA’s.
You will receive a receipt at time of sale. If requested, we will provide you with a document detailing all necessary information for you to submit a claim with your insurance company for possible reimbursement.
What does my first appointment look like?
Your first appointment will include a detailed review of your medical history, symptoms you are experiencing, and goals with coming to see us. You will receive a full body diagnostic, treatment, and discuss a plan of care with your Doctor of Physical Therapy that fits your goals.
Please wear something comfortable, such as athletic clothes, as you may be moving around and performing light exercise.
What is a Full Body Diagnostic?
We understand that movement and the body is a complex thing, involving all parts working efficiently together. Just because you are experiencing symptoms in one area, doesn’t mean that is the source of the problem. Oftentimes, you will go to a traditional physical therapist with neck issues, for example, to only have them look at and treat your neck. This is not the case with Active Motion Physical Therapy. Everyone will receive a Full Body Diagnostic to make sure we are taking into account the entire body with our treatment and plan.
This consists of a head-to-toe screen and assessment where we see how your body moves with various movement patterns and positions. While performing the full body diagnostic, we look, listen, and evaluate your body as a whole, which better guides your treatment and overall plan.